Shipping Policy

At Minor Magic, we send all parcels that are less than 105cm in length and less than 22kgs in weight by Australia Post using their Regular Parcel service. When you purchase your parts from us and proceed through checkout, the only option you will have is Australia Post.

If you do not wish to have your purchases sent via Australia Post, please call Darren or Shelley on 02 4334 4123 

All orders placed before 3pm will generally leave that day. Exceptions to this will be if the item is out of stock. If the parcel cannot leave on the day it was ordered, we will call or email to let you know.

The minimum shipping value for all parcels is $14.95. This website is unable to differentiate between items that can be sent as a letter and small parcels. If an order is placed and the item/s can be send using Australia Post's letter rate, we will always refund the difference. Items that can be sent via letter rate are packages that are less than 20mm thick and weigh less than 500 grams. When placing your order for packages that are within the above size and weight guidelines, we will always refund the difference via your original payment method. 

All international parcels will always be sent via Australia Post and will be tracked and insured. Maximum weight for all international parcels is 20 kgs.

Tracking numbers are always noted in our system. They are added to your order the next business day after lodgement. All parcels sent from Minor Magic are tracked. 

Insurance is an option on all parcels we send. If you would like insurance, please select the correct option at checkout. Please note that no claims for missing, lost or damaged parcels will be accepted unless insurance has been taken out at checkout. 

If you would like your parcels sent via Australia Post's Express Service, please select that option at checkout. 

The postage you pay includes an amount of $4 per package which includes packaging materials, the label and transport to our postage depot. The packaging charge is a flat rate across the board when packages are sent via Australia Post. 

For parcels over 105cm in length and 22 kgs in weight, these will be sent via courier. These parcels will be quoted on an individual basis and will be sent via Transdirect. This company scans all freight companies to give us the most economical carrier for your purchased items. We will call you while we are packing your parcel to let you know if your package has exceded Australia Posts maximum limits. There is no way the Ecommerce shop can know if the parcel will exceed those limits. If you have paid Australia Post charges during checkout, these will be credited towards your courier freight. If you have paid more than needed, we will credit you via your original payment method straight away.

If you place more than 1 order on the same day which quite often happens, we will always combine postage providing the total package weight does not exceed 22kgs. We will always credit the excess freight charge back to you via your original payment method.

We will always package your parts well to ensure you receive them in the same condition in which they left our premises.